Trainings and registration.

SolutionPoint+ 16-Hr Telecommunicator’s Mental Health and De-escalation Training

SolutionPoint+ offers the premier Crisis Intervention and De-Escalation training in the nation. Our instructors are either active or former law enforcement officers, experts in mental health, de-escalation, and first responder wellness. The 16-hour training is FREE to all dispatchers in the state of Iowa, thanks to a partnership with your local Mental Health& Disability Services Region leadership. 

-Darci Alt (HICS)

SolutionPoint+ 16-Hr Telecommunicator’s Mental Health and De-escalation Training Trainings

Date Region Location City
September 26 – September 27, 2024 Polk County MHDS Region Des Moines
October 21 – October 22, 2024 Polk County MHDS Region Des Moines
March 17 – March 18, 2025 MHDS of the East Central Region TBD

Supervisor Approval*

Confirmed Time Off*

Are hotel accomodations needed*

I have read and agree that I can miss only four hours of this training to receive credit*

The region will be in contact with the applicant with further detail regarding the training. Applicant may need to provide additional information such as a license number and social security number. Lastly, lodging will be handled by the applicant.